I can highly and thoroughly recommend this service to anyone suffering with blocked ears caused by excess wax. I had an appointment with Jason who is very professional and personable and instantly put me at ease. After the routine medical questions he explained exactly how the procedure is performed and all the equipment that would be used. Then the procedure – it was not long at all probably 10-15 minutes and at no point did I feel any pain or discomfort and Jason constantly kept me up to date with what he was doing – he removed an incredible amount of wax from my ears and I felt like a new man when I left with perfect hearing again – I realised in hindsight it felt like I had been underwater for a year and a half and suddenly broken back above the surface. If you have blocked ears – get this procedure done! I will not hesitate in the future